Política de reembolso

**Return and Refund Policy**

At ALEXXIA Skincare and Candles, we are committed to your satisfaction with our products. Please read our return and refund policy carefully before making a purchase.

**Refunds:**
We offer a 2-day refund policy for eligible items. If you are unsatisfied with your purchase, you may request a refund within 2 days of receiving your order. To be eligible for a refund, the item must be unused, unopened, and in its original packaging. Refunds will be issued to the original method of payment. Refunds will be issued once items has been shipped back to our store. *SHIPPING PRICE IS THE RESPONSIBILITY OF THE CUSTOMER*

**Returns:**
Due to the nature of our skincare and candle products, we do not accept returns. This policy is in place to ensure the safety and hygiene of all our customers. However, if you have any concerns or issues with your order, please contact us, and we will do our best to address your concerns.

**Exchanges:**
We do not offer exchanges at this time. If you received a damaged or defective item, please contact us immediately, and we will arrange for a replacement.

**Cancellation:**
Orders can be cancelled within 24 hours of purchase. Once an order has been processed and shipped, it cannot be cancelled.

**How to Request a Refund:**
To request a refund, please contact our customer service team at [shopalexxia@gmail.com] with your order number and reason for refund. Our team will review your request and process the refund accordingly.

**Contact Us:**
If you have any questions or concerns about our return and refund policy, please contact us at [shopalexxia@gmail.com]. We are here to assist you and ensure you have a positive experience with ALEXXIA Skincare and Candles.

Thank you for choosing ALEXXIA for your skincare and candle needs.